WhatsApp-first journeys
Start with the channel customers already use for choices, updates, notifications and conversational flows.
Relayvo · Flagship product by Locobotics AI
Relayvo transforms a WhatsApp conversation into a coordinated enterprise journey—bringing AI workflows, organizational knowledge, human approvals and business systems into one orchestration layer.
Messaging is only the interface. Relayvo is designed to orchestrate the work behind the conversation.
It connects customer intent to the knowledge, decisions, approvals, notifications and system actions needed to complete a journey. Teams stay involved where judgment matters; routine coordination moves through a consistent workflow.
Start with the channel customers already use for choices, updates, notifications and conversational flows.
Ground each interaction in approved documents, business context and continuously refreshed knowledge.
Route the next message, rule, task, approval or integration as the journey changes.
Connect the conversation to configured systems, notifications, data operations and real business outcomes.
Business autonomy is the ability to move a customer journey forward without forcing people to manually coordinate every routine step.
Relayvo is designed for autonomy with explicit control points—not uncontrolled execution.
Define valid paths, rules and escalation points around each customer journey.
Keep people responsible for exceptions, sensitive decisions and consequential actions.
Ground responses and decisions in the organization's approved information.
Support privacy-sensitive deployment patterns, including on-premise and offline-LLM options where required.
Start with a workflow where slow handoffs, repeated questions and manual coordination prevent a reliable customer outcome.
Collect information, answer questions, coordinate reviews and trigger the next approved step.
Move from a message to choices, product discovery and a clear call to action.
Route updates, internal tasks, approvals and customer notifications through one journey.
Answering a message is not the same as completing the work behind it.
Compare both operating models, the controls they require, and when a WhatsApp-first customer journey needs more than conversation handling.
It is the controlled coordination of a business journey that begins on WhatsApp and moves through knowledge, decisions, approvals and configured actions without requiring people to manually manage every routine handoff.
No. Messaging is one part of Relayvo. Its primary role is to orchestrate end-to-end customer journeys and enterprise workflows.
Teams remain responsible at approval points, exceptions and consequential decisions. Relayvo is designed to automate coordination while preserving human authority.
Yes. Relayvo's deployment direction includes on-premise and offline-LLM options for organizations with stricter privacy requirements. The final architecture is matched to the selected workflow and environment.
START WITH A REAL WORKFLOW
Map one journey with us—from customer intent to governed business outcome.